Terms and Conditions

Accommodation Booked Through a Management Agency

If you book Foxglove Cottage through a management agency, please refer to their Terms and Conditions which will apply at all times.

Accommodation Booked Direct with Tregynon Cottages

If you book Foxglove Cottage, directly with the owners the following Terms and Conditions will apply at all times:

Online Reservations

To make an accommodation reservation, you should complete the online Enquiry Form. You will receive an automatically generated acknowledgement at the email address you provide with your request. Receipt of this acknowledgement does NOT establish a contract between us. Only once we confirm, by email or letter, that we accept your reservation does a legally binding contract exist.

Accommodation Arrival/Departure Times

Unless agreed in writing beforehand, your cottage will be available from 4 p.m. onwards on your arrival day. ​We ask that the cottage is vacated by 09:30 latest on the day of departure so that we can undertake a full clean before the next guests arrive.

Numbers of Guests

The number of people staying overnight may not exceed four adults. Families with a third child or infant should contact the owners directly to discuss sleeping options. You must inform the owners before your arrival date should the total number of guests change.

Accommodation Payment    Upon booking your cottage directly with the owners, 35% of the rental is payable as a deposit. Only upon receipt of the deposit will your cottage booking be confirmed. The balance is payable no later than six weeks before your arrival. We accept payment by cheque and electronic bank transfer. Should your booking be made less than six weeks prior to the start of your stay with us, the total amount is payable at the time of booking.

Confirmation

Upon receipt of your booking request form and deposit, we shall send you a written confirmation of your booking.

Non Smoking Policy

Smoking is not allowed in the cottages or any of the on-site facilities.

Pets

The cottages are located in the midst of working farmland with working farm dogs and livestock in immediately adjacent fields. We therefore regret that pets are not allowed in any of the cottages. The only exception is a Service Dog.

Damage to Facilities

We ask that care is taken with the cottage and facilities throughout your stay. Should any accidental damage occur, no matter how small, we request that you notify us as soon as practicable in order to enable us to make arrangements to rectify or replace the damage during your stay or ahead of the next guests’ arrival. We reserve the right to charge for accidental damage.

Damage to Your Personal, Walking or Cycling Equipment

We will not be held responsible for damage or loss of any of your personal walking equipment, bike or associated cycling equipment at any time during your stay at Tregynon Cottages, while you are undertaking your own private walking or cycling activities. We can accept no responsibility for loss, damage or theft of items left in these public spaces.

Loss of Keys

Keys to the cottages will be provided upon arrival. A key cutting replacement charge will be levied should any of these keys be lost or damaged.

Cleaning

We take pride in providing you with scrupulously clean holiday accommodation. In return we ask you to leave the property in a clean and tidy condition on departure; similar to the condition you found it in upon arrival. We reserve the right to refuse future bookings from guests who leave their cottage or any of the other facilities in an unacceptable condition. A charge may be made for any extra cleaning required (over and above reasonable efforts normally required for the property you rent).

Cancellation

Once made, a confirmed booking constitutes a legally binding contract. Should you later cancel your booking with us, you will be held liable for the full cost of your cancelled holiday, unless and until we are able to obtain a substitute alternative booking.​

If, once you have notified us of your cancellation, we do succeed in obtaining a substitute booking at the same or a lesser  rental, you will be repaid what you have paid to date less 20% of the total original rental. The 20% withheld will cover our additional costs of achieving a substitute booking.

We will make all reasonable efforts to obtain a substitute booking. ​

We strongly recommend you take out cancellation insurance to cover losses should you have to cancel your booking with us.

Disclaimer

Legally binding bookings can only be made after you have obtained sufficient information from us as to availability of Foxglove Cottage. We will not accept any legal commitment of any sort with respect to bookings which have not been so made. A printed availability chart or the availability chart posted on our web site will not be deemed to be sufficient information per se.​

A booking will only be regarded as confirmed when we have received confirmation from our bank that your deposit payment has been received into our bank and we have confirmed that receipt, to you.

Circumstances Beyond Our Control (Force Majeure)

If we have to cancel your booking due to circumstances beyond our control, such as, but not limited to, fire, flood, exceptional weather conditions, epidemics, destruction or damage to the property, you will be refunded the full sum paid by you for your booking up to the time of our having to cancel. We will not be liable for any further payments with respect to your booking or you making a replacement booking elsewhere..

If we have to terminate your booking during your stay with us as a result of any such circumstances, we shall refund you on a pro-rata basis. Under no circumstances shall any further compensation, costs or expenses be payable to you as a result of any such cancellation or termination.

Unreasonable Behaviour on Your Part During Your Stay

If we deem your behaviour during your stay to be unacceptable, we reserve the right to ask you to leave immediately. In such circumstances, no refund on any basis will be forthcoming from us.